What is Availability Reports
The Availability Reports section under the Downtime Stats interface for Guardian is used to provide you with summarized information about service outages. This section includes reports for all servers you have added in the Admin Portal Server Groups. Reports for the specific Server Groups are available under the corresponding Server Group tab.
There are 5 types of reports you can generate:
- Last 8 Hours
Each option will provide you with a complete report about service outages for the selected period
The Services included in the Availability Reports are:
- Apache - The webserver
- MySQL - the MySQL database server
- MTA - The Mail Transfer Agent
- DNS - The Domain Name System
- IMAP/POP3 - The Imap and POP3 mail services
- FTP - The FTP for the server
- Others - All other services that are monitored by the Guardian
How to Check Availability Reports
In order to check the Availability Reports for a certain Server Group open the 1H Admin Portal then go to Guardian -> Downtime Stats. You will see a page where all Server Groups are separated in tabs. Under each tab you will see an Availability Reports button.
Clicking the Availability Reports button will display a drop-down menu where you can choose the desired period for the report generation.
Upon choosing a period you will be provided with a table view for the recorded downtime for each server under the current group. Each row will represent one server and provide you with information about the recorded downtime for all services as described in the Services section.
Note also that you have 3 extra columns:
- Total - Shows the summarized downtime for all services downtime.
- Uptime (%) - This column will show Uptime in percentages. Uptime is calculated by dividing Total Time for the corresponding period minus recorded Downtime to the Total Time for the period. For example, if you have 1 hour downtime for the last 8 hours you will have:
Uptime (%) = ((8 - 1) / 8) * 100 = 87.5%
- Web Uptime (%) - This is similar to Uptime but here you will see the actual Uptime only for the Apache and MySQL services, ignoring all other service outages.
Additionally, if you double click on a row in the table view you will receive detailed information about the services downtime for the specific server. The newly loaded window will provide you with detailed information about each recorded downtime. You will be able to check:
- Server name
- Service that was down
- The System message
- Duration - the period for which the service was not available
- From will display the exact date and time when the service went down.
- To will provide the exact date and time when the service was accessible again
How to Export Availability Reports
You can also easily export Availability Reports in a file. Currently you can export them to:
- CSV file
In order to export the report - go to Availability Reports and choose the desired period. In the table view you will see the button Export in the lower right. Clicking Export will display a new pop-up box that will allow you to choose which columns from the table you would like to include in the report. Also you can choose the desired file format.